Terms of Service

Acceptance of Terms

Welcome to MdW Aesthetics. By accessing or using our website mdwaesthetics.com (the "Website") or utilizing our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

These Terms constitute a legally binding agreement between you and MdW Aesthetics ("we," "us," or "our"). We reserve the right to modify these Terms at any time. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

Services Provided

MdW Aesthetics provides medical aesthetic services, including but not limited to:

• Injectable treatments (Botox, Dysport, dermal fillers)
• Laser treatments and skin resurfacing
• Medical-grade skincare and facials
• PDO thread lifts and other non-surgical aesthetic procedures
• Chemical peels and skin rejuvenation treatments

All services are performed by licensed medical professionals. Individual consultations are required before any treatment to assess suitability and discuss risks, benefits, and expected outcomes.

Use of Website

Permitted Use

You may use this Website for lawful purposes only, including:

• Researching aesthetic treatments and services
• Scheduling consultations and appointments
• Accessing educational content about aesthetic medicine
• Contacting our practice with questions or inquiries

Prohibited Use

You agree NOT to:

• Use the Website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorized access to our systems, networks, or data
• Interfere with or disrupt the Website's functionality or security
• Transmit viruses, malware, or harmful code
• Scrape, copy, or reproduce Website content without permission
• Impersonate any person or entity, or misrepresent your affiliation
• Harass, threaten, or abuse our staff or other users
• Use automated systems (bots, scrapers) to access the Website

Appointments and Cancellations

Scheduling

Appointments may be scheduled online through our Website, by phone, or via email. All appointments are subject to availability and confirmation by our staff.

Cancellation Policy

We require 24 hours' advance notice for appointment cancellations or rescheduling. Failure to provide adequate notice may result in:

• A cancellation fee equal to 50% of the scheduled service cost
• Loss of any deposits paid
• Restrictions on future appointment bookings

No-Show Policy: Patients who fail to appear for scheduled appointments without prior notice will be charged the full service fee and may be required to prepay for future appointments.

Late Arrivals

Arriving more than 15 minutes late may result in appointment cancellation and rescheduling. Late arrival fees may apply at our discretion.

Payment Terms

Payment is due at the time of service unless alternative arrangements have been made in advance. We accept:

• Cash
• Credit and debit cards (Visa, Mastercard, American Express, Discover)
• HSA/FSA cards (for eligible services)
• Approved financing plans (subject to credit approval)

Pricing: Service prices are subject to change without notice. Prices quoted during consultation are valid for 30 days. Treatment packages and promotional pricing have specific terms and expiration dates.

Deposits: Some services may require a deposit at the time of booking. Deposits are non-refundable but may be applied to rescheduled appointments within 60 days.

Refund and Satisfaction Policy

Due to the nature of medical aesthetic services, refunds are generally not provided once treatment has been performed. However, we are committed to your satisfaction and will work with you to address concerns.

If you are dissatisfied with treatment results, please contact us within 14 days. We may offer:

• Complimentary follow-up consultation and assessment
• Touch-up treatments or adjustments (if medically appropriate)
• Product recommendations or skincare adjustments

Refunds or credits are evaluated on a case-by-case basis and are not guaranteed. All refund requests must be submitted in writing.

Informed Consent

Before any treatment, you will be required to:

• Complete a comprehensive medical history form
• Review treatment-specific information and risks
• Sign an informed consent form acknowledging your understanding
• Provide accurate information about allergies, medications, and health conditions

You are responsible for disclosing all relevant medical information. Failure to provide accurate information may result in complications for which we are not liable.

Intellectual Property

All content on this Website, including text, images, graphics, logos, videos, and software (collectively, "Content"), is the property of MdW Aesthetics or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may NOT:

• Copy, reproduce, or distribute Website content without written permission
• Use our logos, trademarks, or branding without authorization
• Create derivative works based on our Content
• Remove or alter copyright or proprietary notices

User-Generated Content

If you submit reviews, testimonials, comments, or other content to us (via the Website, email, or social media), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display such content for marketing and promotional purposes.

You represent and warrant that any content you submit:

• Is accurate and truthful
• Does not violate any third-party rights
• Does not contain defamatory, obscene, or illegal material
• Does not disclose confidential medical information about others

Disclaimer of Warranties

THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Website will be uninterrupted, error-free, or virus-free
• Information on the Website is complete, accurate, or current
• Defects will be corrected
• The Website or servers are free from harmful components

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MdW AESTHETICS, ITS PROVIDERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability for any claim arising from these Terms or your use of the Website shall not exceed the amount you paid for services in the 12 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless MdW Aesthetics, its providers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

• Your violation of these Terms
• Your use or misuse of the Website
• Your violation of any third-party rights
• Any content you submit or post

Privacy

Your use of the Website is also governed by our Privacy Policy and HIPAA Notice of Privacy Practices. Please review these documents to understand how we collect, use, and protect your information.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to conflict of law principles.

Arbitration Agreement: Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive the right to participate in class action lawsuits.

Exceptions: Either party may seek injunctive or equitable relief in court to protect intellectual property rights or confidential information.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, HIPAA Notice, and Medical Disclaimer, constitute the entire agreement between you and MdW Aesthetics regarding your use of the Website and services.

Contact Information

If you have questions about these Terms of Service, please contact us: